


The Agency also boosts America’s long-term competitiveness by improving the entrepreneurial ecosystem to ensure small business owners and entrepreneurs are well positioned to take advantage of new opportunities and new markets as the economy improves.īy September 30, 2017, expand access to capital for small businesses by increasing the number of lenders in SBA's 7(a) loan program from 2,244 (FY 2014) to 2,500.

The SBA has a proven track record of assisting America’s small businesses by increasing and improving access to capital, federal contracting opportunities, entrepreneurial development, and disaster assistance. Small Business Administration (SBA) ensures that these businesses have the tools and resources they need to start and expand their operations and create good jobs that support a growing economy and strong middle class. In addition, SBA disaster loans have helped more than a million homeowners and renters, and hundreds of thousands of businesses recover and rebuild their lives.Īmerica’s 28 million small business owners are the engine of job creation and economic growth in this country, creating nearly two out of every three net new jobs in the United States, and employing over half of the nation’s workforce. Sixty years later, the landscape of the nation has changed substantially, but SBA’s mission and its commitment to the interests of America’s small business remain the same.ĭuring the past six decades, SBA has helped tens of millions of small businesses start, grow and succeed by expanding access to capital, federal contracts, counseling and entrepreneurial education. small Business Administration (SBA) in 1953, its stated mission was to “aid, counsel, assist and protect, insofar as is possible, the interests of small business concerns,” and also ensure small businesses a “fair proportion” of government contracts. You may also reach them by phone at 1-844-USA-GOV1 (1-84).When, following the suggestion of President Eisenhower, congress passed the Small Business Act and created the U.S. For general federal government information, you may find information on the Internet at USA.gov, which can be accessed by CLICKING HERE. To contact the FTC, you may find information on their website by CLICKING HERE, or by contacting them by telephone at (202) 326-2222.Į. The FTC is the nation’s consumer protection agency. You may also consider contacting the Federal Trade Commission (FTC).

If you are having a problem with a product or service purchased from a business or merchant, you should contact your state or local government's consumer affairs department, state attorney general's office, or local Better Business Bureau. Additionally, GAO has established a website to receive complaints of fraud, waste or abuse involving Federal funds, which can be accessed by CLICKING HERE.ĭ. Links to Offices of Inspectors General can be found on the website of the Council of the Inspectors General for Integrity and Efficiency by CLICKING HERE. If you suspect fraud, waste, or abuse involving personnel or programs of a federal agency other than the SBA, you may make a complaint directly to the OIG of that federal agency or to the Government Accountability Office (GAO). You may file a complaint with the SBA National Ombudsman by following the procedures provided on their website by CLICKING HERE.Ĭ. If you are a small business facing unfair or excessive federal regulatory compliance or enforcement issues such as repetitive audits or investigations, excessive fines and retaliation, the SBA National Ombudsman may be able to assist you. If you have a question regarding an SBA loan or any SBA program, please contact your local SBA District Office or the SBA Answer Desk: 1-800-U-ASK-SBA (1-80) or For information specific to disaster loans, you may contact the SBA Disaster Loan Customer Service Center: 1-80, or visit their website by CLICKING HERE.ī.
